Privacy
Policy

01 Who We Are

This policy is issued jointly by the entities operating under the NOISE brand, which act as the data controllers for the information described below:

• NOISE PR Firm SAL — headquartered at the Beirut Symposium Executive Center, Horsh Tabet, Beirut, Lebanon.
• Noise Global Network — our European operation, located at 229 Rue Saint-Honoré, 75001 Paris, France, serving France–MENA mandates.

Where your data is handled by our Paris operation or you are located in the European Union, the General Data Protection Regulation (GDPR) applies to that processing. For any privacy matter, you may contact us at info@noise-lb.com.

02 Information We Collect

We only collect information that we need in order to respond to you and to provide our services. Depending on how you interact with us, this may include:

Information you give us

• Contact and identity details — such as your first name, last name, email address, telephone number, job title, and company, submitted through our website forms, LinkedIn lead-generation forms, or direct correspondence.
• The content of your enquiry — any information you choose to share when requesting a briefing, proposal, or consultation.

Information collected automatically

• Technical and usage data — such as IP address, browser type, device information, and pages visited, gathered through cookies and similar technologies when you use our website.

We do not knowingly collect sensitive personal data, and we ask that you do not submit any through our forms.

03 How We Use Your Information

We use the information we collect for clearly defined purposes:

• To respond to your enquiries and arrange briefings, consultations, or proposals — including for NOISE SOLV and our wider communications services.
• To provide, manage, and improve our services and our relationship with you.
• To send you relevant information about our services where you have requested it or where we are otherwise permitted to do so.
• To comply with legal, regulatory, and contractual obligations.
• To protect the security and integrity of our systems and communications.

04 Our Legal Basis

Where the GDPR applies, we rely on one or more of the following legal bases to process your personal data:

• Consent — where you have actively agreed to be contacted, for example by submitting a lead-generation form or ticking a consent box.
• Legitimate interests — to operate and grow our business, respond to enquiries, and communicate with existing and prospective clients, provided your rights do not override those interests.
• Contractual necessity — where processing is required to provide services you have engaged us for.
• Legal obligation — where we are required to process data to comply with applicable law.

05 Lead-Generation & Advertising Platforms

When you submit your details through an advertising or lead-generation form hosted on a third-party platform — such as LinkedIn — that platform collects your information and shares it with us so that we may respond to your request.

06 How We Share Information

Discretion is central to how we operate. We do not sell your personal data, and we do not share it for unrelated purposes. We may share information only in the following limited circumstances:

• Between NOISE entities — our Beirut and Paris operations may share data internally to serve you effectively.
• With trusted service providers — such as IT, hosting, and communications providers who process data on our behalf under confidentiality obligations.
• Where required by law — to comply with a legal obligation, court order, or lawful request from a competent authority.

07 International Transfers

As an organisation operating between Europe and the MENA region, your data may be transferred between Lebanon, France, and other countries where our service providers operate. Where personal data protected under the GDPR is transferred outside the European Economic Area, we take appropriate safeguards to ensure it remains protected in line with applicable law.

08 How Long We Keep Your Data

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, to maintain our client and prospect relationships, and to meet legal and regulatory requirements. When data is no longer required, we securely delete or anonymise it.

09 Your Rights

Depending on your location, you may hold some or all of the following rights over your personal data:

• The right to access the personal data we hold about you.
• The right to request correction of inaccurate or incomplete data.
• The right to request deletion of your data.
• The right to object to or restrict certain processing.
• The right to withdraw consent at any time, where processing is based on consent.
• The right to data portability, where applicable.

To exercise any of these rights, contact us at info@noise-lb.com. If you are in the EU and believe your rights have not been respected, you also have the right to lodge a complaint with your national data protection authority.

10 Cookies

Our website uses cookies and similar technologies to enable core functionality, understand how the site is used, and improve your experience. You can control or disable cookies through your browser settings, though some features of the site may not function properly as a result.

11 Data Security

We apply appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or alteration. While no method of transmission or storage is entirely secure, we treat the protection of your information with the same rigour we apply to our most sensitive client mandates.

12 Changes to This Policy

We may update this policy from time to time to reflect changes in our practices, technology, or legal obligations. The current version will always be available on this page, with the date of the most recent update shown at the top.